Receptionist

Receptionist (Part Time)

Edgbaston

Permanent £10.90 p/h

What’s on offer:

• 25 hours per week between Monday -Sunday (between 6am-9pm)
• Free use of facilities
• Discounted Meals
• Free Parking

A fantastic role has become available in the Edgbaston area for a very unique, professional and well-established business. The successful candidate must have excellent customer service skills and be able to keep good rapport with customers to maintain relationships.

Job role responsibilities:

• Welcoming guests and visitors into the building
• Providing information and helping guests with any issues that may occur.
• Offer a warm welcome to all new guests and visitors to maintain memberships and gain new ones.
• Provide tours and information to new or potential members ensuring they walk away with an excellent impression.
• Gaining customer feedback and taking the appropriate action to make necessary changes to improve customer experience.

Person specification

• Excellent customer service
• Having patience and being able to understand customer needs.
• All round ‘people’ person and being able to engage in conversation.